NCAA directs Air Peace to compensate passengers over delayed flight

The Nigerian Civil Aviation Authority, NCAA, has directed Air Peace to compensate passengers affected by a delayed Lagos-Enugu flight on Monday. The directive followed a preliminary investigation by the aviation regulator, which found that the airline had sent passengers an incorrect notification regarding the flight.

The development followed a complaint by human rights activist and lawyer, Inibehe Effiong, who accused Air Peace of irresponsibility and impunity after his Lagos-Enugu flight was delayed until the evening. Effiong said in a post on X on Monday that the delay would cause him to miss a scheduled court appearance in Enugu State.
Effiong had earlier demanded an apology and a fare refund in his Twitter post.

Effiong explained that he arrived at Terminal One of the Murtala Muhammed Airport, Lagos, at about 5:50 am to join the airline’s 6:45 am flight, having checked in the previous night. “I am scheduled to appear in court in Enugu State this morning for a case that is slated for definite hearing,” he said.

The lawyer said he became suspicious when the airline called only passengers who were meant to fly to Enugu and Owerri on Sunday, while those scheduled to depart on Monday were asked to wait.

“Apparently, they cancelled yesterday’s flight to Enugu,” he said.